I took my '88 mercury ford cougar into them to get my transmission fluid & transmission filter changed. They where informational about if something was already wrong with the transmission, then the work that they were going to do could make it worse. They let me drive a nice loaner car for free, without having to fill out any paperwork, for as long as my car was in the shop. On the bill, they had recommend work that needed to be done at some point, that included the price of each job. They didn't push for the most expensive thing to be done first, they actually recommend the 2 cheapest things be done first, which was the back break light, so that I don't get pulled over by the cops, & the serpentine belt, so it wouldn't end up breaking in me. I highly recommend them to everyone with car problems & I plan on getting all recommend car work done there.