We had our car in because we had felt vibrations on braking downhill. The owner suggested what it might be and checked it out. We were called about the results of their evaluation, and the estimate of cost, so we could decide what we wanted to have done. The owner also suggested that we drive the car to see if he could hear some sounds we had been hearing. I really appreciate the degree to which they go to find what the issue is with the vehicle. I have used this company since 1987 and will continue to do so, as well as recommend them to others.